Terms of trade and delivery

eMstyles.dk is owned by Illerupmedia 
VAT no. DK34145865

E-mail: support@www.emstyle.dk
Tel. +45 25798300
Established in 2020

We use postnord in Denmark. Packages are sent the same day if they are ordered before 15:00 on weekdays. Usually delivered within 1-3 days in Denmark.

We deliver in parts of the EU with postnord. Se the shipping time in the cart if you are not located in Denmark.

At emstyles.dk are we accepting Paypal, Payments from Cards and Mobilepay payment.

The money is only deducted from the customer’s account when the goods are shipped.

All prices are incl. VAT.

At emstyle.dk you always have a 30 day full right of withdrawal and return.
Valid from the day you receive the goods.
If you send goods back, they must be in the same condition as when you received them. They must not be used.
The customer pays the return postage.

* The jewelery in our Advent calendar can be refunded individually, each piece of jewelery is refunded as 1 out X number of jewelery received in the calendar. Ie. if there are four pieces of jewelry in the calendar you get a fourth part return of the total calendar price. (Ex: Price = 100Euro/4 receive return per piece of jewelery = 25Euro)

We will of course refund the amount to your account if you send your goods back. We only refund if the goods are not damaged. If you choose to send your goods back, you must write to E-mail: support@www.emstyle.dk and return the goods to the following address:
eMstyle
Klitvej 26
2680 Solrød Strand
Denmark

When you shop at emstyle.dk, you of course have a 24 month right to make a complaint according to the Purchase Act. This means that you can either have the item repaired, exchanged, or a reduction in the price, depending on the specific situation. It is, of course, a requirement that the complaint is justified and that the defect has not arisen as a result of incorrect use of the product or other damaging behavior.

The Purchase Act also contains a Presumption Rule, which applies for the first 6 months after the purchase. This means that if the item breaks within the first 6 months after purchase, there is a presumption that the item was defective from the start. This also means that within the first 6 months, it is emstyle.dk that must prove that you have treated the item incorrectly. After the 6 months, it is the buyer who must prove that the defect complained of was present at the time of delivery. See possible burden of proof at forbrug.dk

When should I advertise?
You must complain in ”reasonable time” after you have discovered the defect in the item. If you complain within two months after the defect is discovered, the complaint will always be timely. We reimburse reasonable shipping costs. If the complaint is justified, we will of course refund your reasonable shipping costs.

Personal data policy at emstyle.dk owned by illerup media

We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is relevant to your activity hosemstyle.dk

When collecting, processing and using your personal data, we always comply with all relevant legal provisions.

We will only store your personal data as long as we are either subject to a legal obligation to do so, or as long as it is relevant to the purpose for which it was collected.

Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop.

We can obtain information such as name, email address, postal address, delivery address (if it varies from postal address), telephone number and payment information.

emstyle.dk owned illerup media collects and processes your personal data when you do the following:

– Visit our website

The data controller

The data responsible for the collection, processing and use of your personal information on www.emstyle.dk is illerup media v / Birgitte Illerup-Busch, Klitvej 26, 2680 Solrød Strand, cvr no. 34145865

Basis of treatment and purpose

We collect your general contact information such as name and address in order to deliver the product or service that you have purchased from us. We will collect your e-mail address in order to send you an order confirmation and a delivery confirmation.

Your information (except your email address if you have consented to its processing for the purpose of receiving offers) will be deleted 2 years after you have received your item or service.

Other recipients of personal information

We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

We have our website at C-hosting, which acts as our data processor. All personal data that you provide on our website will be stored in C-hosting’s data centers.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in certain cases process personal data in connection with their provision of services to us. Our data processors only process personal data in accordance with our instructions and in accordance with the legal requirements for data processors.

We have entered into data processor agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights

As the registered person, you have a number of rights, which we must ensure fulfillment at all times. You have the right to request us the following:
• To access and have your personal data corrected / changed
• To have personal data deleted

In addition, you have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.

If you no longer wish us to process your personal data or to restrict the processing of your personal data, you can also send us a request to this effect to our e-mail address support@www.emstyle.dk

This cookie policy explains what cookies are and how we use them. You should read this, understand what cookies are, how we use them, and what kind of cookies we use how, and what kind of information we collect and how we use this, as well as understand how you can manage your cookie settings. For further information on how we securely use, store and maintain your personal data, please refer to our Personal Data Policy.
You can change or withdraw your consent from Cookie Settings on our website at any time. See more about emstyle.dk, how you can contact us and how we process personal data in our Personal Data Policy.

Your consent applies to the following domains: emstyle.dk and emstyle.net

Your current condition: Approved consent. Allow all cookies (Functional, Analytics, Advertising, Necessary).

1. In general
emstyle.dk uses cookies to improve the users’ online experience. The information in cookies enables emstyle to run our associated programs and provides opportunities for other operational activities on emstyle.dk. In addition, we use cookies to collect and process information about how our visitors make use of our website and to customize content and advertising.

The website contains cookies from third parties, which to varying degrees may include:

Google Analytics – for analyzing user behavior and optimizing the web shop’s interface
Facebook – For the purpose of providing relevant ads to the visitor
Google AdWords – Aiming to deliver relevant ads to the visitor
wordpress / woocommerce – For internal analysis of user behavior on the website

Personal information stored in our cookies is encrypted and only includes the information that is strictly necessary to provide our services to you.
Below you can read in more detail about what cookies are, how we use them, what information we collect and who gets access to them.

You can read more about our processing of personal data in our privacy policy.

2. What is a cookie?
A cookie is a small data file that is stored on your computer when you visit a website. The data file can be recognized by the visited website if you return to the website, and is therefore typically used to compile statistics or behavioral marketing. The cookie makes it easier for our website to serve you and may be necessary for parts of the website’s functionality.

3. Cookies we use
We categorize cookies into the following categories.
Functional
Sets cookies to present relevant content and improve your user experience across the site digital services. Enables integrations with Third Parties such as vimeo or youtube videos. Third parties may use cookies for targeted marketing on third party platforms.

Analytic

Analytics cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

Advertising

These cookies are used to deliver relevant and targeted content and advertising on other platforms, based on what you have visited on this website.

Necessary

Necessary cookies help make a website usable by enabling basic features such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

4. Duration of cookies

It depends on the setting of the individual cookie, how long it is stored on your computer. Technically, cookies can be divided into two types:

One kind is called session cookies. It is e.g. session cookies that keep track of what you have put in your shopping cart while navigating around a website. These cookies are not stored on your computer, but disappear when you close your browser.

The second kind is called persistent cookies. These cookies are stored as a text file on your computer. A persistent cookie enables our server to recognize your computer the next time you log in to our website.
5. How do I avoid cookies?

When you visit our website, you automatically receive one or more cookies. If you do not want to receive cookies, we suggest that you set your browser so that you avoid cookies being placed on your computer in the future.
We suggest that you either look in your browser’s help setting or search the internet for “cookies” in the context of your browser’s name.

6. Why do we inform about cookies?

We inform about our cookie use in accordance with ”Executive Order on requirements for information and consent when storing and accessing information in end users’ terminal equipment”.

The executive order requires that informed consent be obtained from the user when websites wish to store cookies with the user.

Cookies are small text files that can be used by websites to make a user’s experience more efficient. The law states that we may store cookies on your device if they are strict

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